德意志银行股份有限公司北京分行
Cash Management Corporate Implementation Manager
职位信息：
德意志银行股份有限公司北京分行 公司行业： 金融/银行/保险/证券 公司类型： 外商独资 公司规模： 　 职位类别：计算机软、硬件/互联网/IT 金融/银行/保险/证券/投资 工作地点：上海 发布日期：2007-06-27 申请职位 工作经验：3-5年 最低学历：本科 职位月薪：面议 工作性质：全职 招聘人数：若干 管理经验：否 职位描述/要求： Primary Purpose To support CMC on all aspect of systems related documentation, implementation and support..
Typical Duties

• Pre-sales support e.g. system demonstrations and requirement discussions.
• Planning of implementation cycle and drawing implementation plan.
• Co-ordinate all implementation activities to ensure timely implementation.
  • db-di documentations, partner bank documentations etc
  • setting up of users and access rights
  • db-di user training
  • manage user acceptance test (UAT) if needed
  • help user on ERP interface e.g. SAP Interface, Oracle Interface, Data converter, UDF (User defined format)
  • help user on how to utilize the data from db-di for account reconciliation
• Provide customer support
  • User id and password management - reset password, new users, new access rights etc
  • Manage all db-di queries
  • db-di problems stimulation and investigations
  • manage and coordinate partner bank integration e.g. daily bank statements and payments upload/download, bank statement errors management etc
• Customer interactions
  • Maintain contact with customers to ensure DB's service is up to standard. Assist in the timely consolidation of management information to enable the continuous review of service standards
  • Proactively monitor and take appropriate actions to ensure that expected utilization and penetration levels are met.
• Product management
  • Provide and coordinate e-channel product and system enhancement requirements via collating customer and sales feedbacks
  • Requirements definitions
  • User acceptance testing
  • Coordinate with Partner Bank on Partner banks projects
  • Coordinate with vendors
• Manage technical support function via
  • adoption of team information/knowledge
  • best practice sharing,
  • proactive problem solving and
  • trouble-shooting methodology and
  • comprehensive customer/user trainings.
    

Supervision Received

• Guidance and direction from Head of Implementation Manager
• Briefed by Sales on the components of the deal won and of customer objectives and expectations.
• Regional Head Office procedures
• Audit procedures .
  

Experience Required

• Bachelor degree or above majoring in IT or Computer Science
• At least 4 years relevant working experience in FIE company or bank, preferably project implementation experience with basic banking product knowledge required
• Customer focus and service oriented
• Good communication and inter-personal skills
• Familiar with multi OS platform, LAN, application and telecommunication software/equipment and experienced in data communication
• Fluent in both oral and written English.
• Ability to work in a team

联系方式： Motivated candidates please send your resume to: careers.cn@db.com

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公司信息：
德意志银行股份有限公司北京分行 Deutsche Bank is a leading global investment bank with a strong and profitable private clients franchise. With Euro 1,128 billion in assets and 68,849 employees in 73 countries, Deutsche Bank offers unparalleled financial services throughout the world. At Deutsche bank we share your passion to out-think, out-smart, out-perform. Its why the worlds most demanding clients trust Deutsche bank to deliver. Interested parties are invited to send applications with detailed resume in both English and Chinese with the email subject of Name - Applied Position - Location to careers.cn@db.com . Candidates not invited for interview within 4 weeks may assume their applications have been filed for future reference. All personal data collected will be kept confidential and used for recruitment purpose only. More information about our bank can be found on our website at www.db.com