上汽通用汽车金融有限责任公司  GMAC-SAIC
Retail Customer Service Clerk - 零售客服助理
职位信息：
上汽通用汽车金融有限责任公司GMAC-SAIC 公司行业： 金融/银行/保险/证券 咨询/管理产业/法律/财会
汽车 公司类型： 合资 公司规模： 100-499人 职位类别：客户服务/技术支持 金融/银行/保险/证券/投资 工作地点：上海 发布日期：2007-06-26 申请职位 工作经验：不限 最低学历：大专 职位月薪：面议 工作性质：全职 招聘人数：若干 管理经验：否 职位描述/要求： (4-5 名) Job responsibilities（工作职责）:

• Communicating with customers; maintaining customer files; recognizing and follow-up on passdue payments; collections, etc.
• 客户联络; 客户资料维护; 发现并跟踪逾期还款; 催收等

1. Full audit of all retail loan contracts
2. Handle and maintain retail credit related documents and ensure safeguarded at all time
   
3. Follow up insurance renewal
   
4. Follow up Vehicle Mortgage release
   
5. Notify banks of customer's bank account information
   
6. Handle phone queries and requests from customers
   
7. Follow up low-risk delinquent accounts by SMS, telephone and letters
   
8. Issue Field Collection Assignments
   
9. Maintain customer information in the system
   
10. Handle normal repayment activities such as direct debits and direct remit.
    
11. Other miscellaneous administrative tasks as instructed

Job requirements（岗位要求）:

• College diploma in finance or related discipline; have certain English language ability; good computer (excel) and communication skills; collection related experience preferred.
• 法律、金融或相关专业大专以上学历; 有一定英语能力; 较好的计算机使用能力(excel)及沟通能力; 有信贷催收经验者优先
  

联系方式： Email: gmac-saic.hr@zhaopin.comFor all above positions, Shanghai local residents are preferred, GMAC-SAIC will provide a highly motivating work environment and a comprehensive training / development plan as well as a competitive compensation package to all employees. Legal local residents are preferred for the above positions. If you are interested please send your CV in Chinese/English with a recent photo to HR Department, GMAC-SAIC, Building F, Fortune Plaza, 160 Pu Ming Rd. Shanghai 200120. 以上职位上海本地居民优先，上汽通用汽车金融有限责任公司将为所有的员工提供良好的工作环境、综合的培训计划，以及富有竞争力的薪资待遇。有意者可将中英文简历并附一张近期照片（请在简历首页及信封上注明所申请职位）寄至：上海市浦明路160号财富广场F座，上汽通用汽车金融公司人事部, 邮编200120, 谢绝来电来访。

公司信息：
上汽通用汽车金融有限责任公司 GMAC-SAIC GMAC-SAIC Automotive Finance Company, Ltd. is Chinas first Auto Finance Company. We are specialized in GM car financing and inventory stock financing for franchise dealers. We are recruiting for the following positions. 上汽通用汽车金融公司是中国第一家专业汽车金融公司。公司专业为通用汽车的客户及汽车经销商提供融资服务。为业务开展本公司诚聘以下人员：